How long do I need to wait to get a response to my booking request?

You will get a response immediately during business hours (8am-5pm) .

Can I book a schedule today?

Yes. As long as there is an available schedule, requests for appointments will be immediately accommodated. If not accepted within an hour, your request will be automatically cancelled by the system.

Can I message you via the NowServing app?

Yes, you can send me a message through the NowServing app once I already accepted your appointment. You will receive a reply as soon as possible.

What if the doctor does not respond within the guaranteed time?

Your request will be automatically cancelled by the system.

Do you issue Medical Certificates?

Yes. Take note that a medical certificate is a legal document affixed with my signature so there will be an additional charge. Medical certificates are not part of insurance coverage and shall only be given for specific valid reasons and after the consultation.

Which HMO's/Healthcards do you accept?

Yes, I accept HMO/Healthcards at my Clinica Prime Clinic

Can I book a face to face consultation with you?

Yes you may book a face to face consultation on all my available schedules.

Do I need to pay first to get an appointment?

Yes, you will have to pay the fee before I will receive the request. The consultation fee includes only the following: examining the patient regarding the complaint, giving the correct diagnosis, and giving the appropriate management/prescription. There will be additional fees charges to you for any additional services offered during the consultation.

Can I message you on your social media accounts?

Please keep all consult-related questions here on this platform. For any new concerns, please book another appointment.

How long does a typical session last?

A typical session lasts around 15 minutes per patient. It can take longer depending on the case and needs of the patient.