Site icon SeriousMD Blog

(2/4) Billing Patients From Anywhere

seriousmd billing online charging patients credit card

This is again taken from yesterday’s newsletter sent out to everybody

Following the Version 2 announcement yesterday, this is Announcement #2 and it’s about online billing. 

Please read on.👇🏼

We heard your calls and read your messages. Some of you got crafty and offered different channels to accept payments.

But here’s the thing, a majority of doctors are still not able to receive payments at this time and a lot of you are doing free consults right now.

We wanted to help by giving you an option to charge without straying away from how you’ve always used SeriousMD.

So, we’ve put this integration together for you.

Quick Notes:

As you already know, our billing module will give you freedom to charge what you want and do it quickly (and it’s integrated to your reports)

For this initial release, we will are not forcing “charing a patient” on any process.

Why?

Because a lot of your existing patients won’t be able to get through due to bank/card issues, especially with community quarantine in place.

What If You Want Payment First?

The bill can he sent before hand as it’s not really restricted to a specific process.

You can ask your secretary to bill first and once the payment is done, then it can be confirmed by the secretary with the patient. It’s up to you.

Eventually, we’ll put an automated setting to make it pay first if the doctor wants that option. Right now, it’s just not the right time for us to work on that.

———————————–

How Does It Work?

So let’s say you just finished doing an online consult or even a face to face one.

Patient will receive a link to the bill via SMS and email address.

They click the link and checkout.

Feel Free to Give It a Try:

  1. Add yourself as a patient in your account.
  2. Make sure you put a Primary Mobile number and/or email.
  3. Then try to bill yourself (the fake patient) and you’ll notice the “Save & Send Pay Link” button will be highlighted.
  4. Press it and it will send you a link via sms and email.

To get a feel for what the patient will see and do, try to pay it.

Once you are done, you can just go back to your account, and VOID it to reverse the payment you just made.

Technically, your secretary is actually going to be doing this. 

Doesn’t hurt to try it out though 😊

That’s really it!

When the payment goes through, it will show as “Settled” in your History tab. You also get an in-app notification for each payment.

Though currently limited to just credit card payments and Paymaya accounts, it’s a start.

We will try to add other payment channels there soon.

So the more patients you can push to use this, the higher the chance we can integrate directly with your favorite payment partners in the future.

———————————–

FAQ’s:

———————————–

TL;DR (Too Long; Didn’t Read)

I know today is April 1, but this is no April’s fool joke.

Exit mobile version