Can I cancel my appointment?

For cancellation or rescheduling of appointments made less than 24 hours before your scheduled appointment will incur a non-refundable payment. But you may reschedule your session for a later date (subject to availability) if notice is given more than 24 hours in advance. This policy applies to all appointment types, including initial consultations and follow-ups. On the occasions that there are emergencies or unforeseeable events and you fail to attend your session and/or to provide notification, it is my discretion not to refund your payment. However, if there are a repeat pattern of cancellations, I reserve the right to charge in full for those sessions. You have to take note and be mindful that there are differences between a physical check-up and psychotherapy. In psychotherapy, a clinician prepares ahead of time and reviews your case from time to time. We are customizing our interventions based on your needs, hence, it needs an ample time to prepare.

How long does a typical session last?

A typical session lasts around 45-60 minutes per client.

Can I message you via the NowServing app?

Yes, you can send me a message through the NowServing app once I already accepted your appointment. Just so you know, you will receive a reply once the clinician is available. Usually, my clinic secretary replies to your inquiries.