Here at SeriousMD, we strive to provide an online and mobile service as secure, transparent and professional as possible.
The company maintains a strict Data Policy intended to safeguard information as securely as possible. This policy includes the following components:
SeriousMD acknowledges the sensitivity of the data it holds in its database. As such, all its activities in relation to that data reflect said knowledge.
Top-level encryption is employed in order to secure the transmission and exchange of data between users and the company's servers.
Differing stages of access and authority are in place for various users of the SeriousMD service.
Users' accounts may only be accessed with user-defined unique login IDs and passwords. To maximize security, account passwords are stored using one-way hash keys and verified using the same protocol, preventing unnecessary transparency of user login data to company staff.
Users sometimes forget to log out of sessions securely on devices, and if others have access to those devices, data leakage may occur. In order to minimize this risk, SeriousMD automatically logs out users following a period of inactivity.
Firewalling contributes to the stability and integrity of our data center against outside threats. This acts in tandem with the physical security measures we take to safeguard our servers from unauthorized third parties.
Digital certificates provide added assurance as to the authenticity of SeriousMD's digital and information services. SeriousMD uses certification from Comodo RSA for this purpose.
SeriousMD uses an array of tools and regulations to keep data accessible to users as smoothly as possible.
Two-factor authentication heightens security by increasing the number of access components required to log into an account. This effectively increases the “hurdles” third-parties will have to overcome if they attempt to access your data.
All effort is made to store user data in keeping with a professional and respectful practice. To learn more about the company's policies here, get in touch with our support personnel.
PIN requests within the app add yet another layer of security by preventing those not privy to your pin from changing or using your account.
SeriousMD gives users various powers as well as assurances to recognize their rights as the owners of their information:
SeriousMD encourages users to be part of the security measures taken to keep their data confidential. In line with this, the company advises users to do the following: