How do I book using my health insurance?

((1.)) Contact your health insurance provider. Request for outpatient LOA. We accept Intellicare, AVEGA, Maxicare, Insular Health Care, from anywhere in the Philippines. ((2.)) Details: Doctor: Dr. Cyril P. Villanueva | Specialty: Internal Medicine | Clinic: Allegiant Regional Care Hospitals, Lapu-Lapu City | Area: Cebu | 6015 | Region VII | Contact No.: 032-517-6051. ((3.)) Sign your LOA -- either e-Signature or manually. For Maxicare and Insular Care, sign at the bottom part. For Intellicare, it needs 2 signatures each page (upper and bottom part as indicated). There are 2 pages, so total 4 signatures. Save in PDF format, and attach the file upon booking here at NowServing.

Do you issue Medical Certificates?

Yes, if it is appropriate to be given. FOR PATIENT EDUCATION: An "advised to rest" statement from a doctor means that you have an ongoing medical illness. Wanting to rest from work because we are tired, even without an illness, is understandably normal and valid, but does not need a medical certificate.

How long do I need to wait to get a response to my booking request?

If you booked between 8 AM to 6 PM, we respond almost immediately, up to an hour. If you booked beyond office hours for the next day, we respond first thing in the morning.

Do you accept HMO patients from anywhere in the Philippines?

Yes. We accept Intellicare, AVEGA, Maxicare, Insular Health Care, from anywhere in the Philippines, for teleconsultation.

Which HMO's/Healthcards do you accept?

For teleconsultation: Maxicare, Intellicare, AVEGA, Insular Health Care. For physical clinic at ARC Hospital: all insurances accepted.

Can I call your contact numbers?

All service numbers for this clinic are for scheduled appointments only. For safety, we do not answer all calls from unknown numbers. For patients with records in this clinic, all official communications will formally be through the NowServing messenger only.