Can I message you via the NowServing app?

Yes, you can send me a message after I have accepted and confirmed your appointment. I would highly appreciate it if you send relevant photos / labs 5-10 minutes before our appointment for my review. You may also message me for follow up concerns. However, please do remember the warning signs I have discussed during the consultation. If warning signs occur and you have not received a reply from me, please do go to the nearest Emergency Room. For new concerns / problems / symptoms unrelated to your previous consultation, please book a new appointment schedule prior to sending me a message. Thank you.

Which HMO's/Healthcards do you accept?

At this time, none.

Do you issue Medical Certificates?

Yes. Take note that a medical certificate is a legal document affixed with my signature. Medical certificates are not part of insurance coverage and shall only be given for specific valid reasons and after the consultation.

What if the doctor does not respond within the guaranteed time?

For old patients / follow up questions, I will reply as soon as I read your message. But please do remember the warning signs I have discussed during the consultation. If warning signs occur and you have not received a reply from me, please go to the nearest Emergency Room. For new patients / consultations, please schedule an appointment first and wait for my confirmation prior to sending a personal message. If I am not able to confirm the appointment within 2 hours, you may opt to cancel and your payment will be refunded by Serious MD.