Do I need to pay first to get an appointment?

Yes, you will have to pay the fee before I will receive the request. The consultation fee includes only the following: examining the patient regarding the complaint, giving the correct diagnosis, and giving the appropriate management/prescription. There will be additional fees charges to you for any additional services offered during the consultation.

Can I book a face to face consultation with you?

I apologize, but I currently do not conduct face-to-face consultations. Consultations are available online through the telemedicine platform only..

Can I book a schedule today?

Yes. As long as there is an available schedule, requests for appointments will be immediately accommodated. If not accepted within 24 hours, your request will be automatically cancelled by the system.

How long does a typical session last?

A typical online consultation usually lasts around 30 minutes, including the consultation and follow-up advice. For more detailed assessments, such as lifestyle medicine counseling or mental health assessment, the session may last 45 minutes or longer, depending on the patient’s concerns and needs.

Do you issue Medical Certificates?

Yes, I may issue a medical certificate after an online consultation, but only based on the clinical assessment. A medical certificate can be provided if there is sufficient information from the consultation to support the diagnosis, recommendation, or advised rest period. In some cases, I may need to request additional details, review documents, or recommend an in-person evaluation before issuing one.

Which HMO's/Healthcards do you accept?

Thank you for your inquiry. I apologize, but HMO or health card payments are not accepted at this time. Consultations are currently available through direct payment only.

How long do I need to wait to get a response to my booking request?

You may expect a response to your booking request within 30 minutes to 1 hour. Thank you for your patience.

What if the doctor does not respond within the guaranteed time?

Your request will be automatically cancelled by the system. Your payment will be refunded.

Can I message you via the NowServing app?

Yes, you may send a message through the app. I will reply as soon as I can, but responses may sometimes be delayed when I am attending to other patients or clinical duties.

Can I message you on your social media accounts?

Please keep all consult-related questions here on this platform. For any new concerns, please book another appointment.