My booking got rescheduled to a date I am not available, what now?

We are going to reschedule it on your available date and time.

If I cancel my request for consultation, do I get a refund?

No refund due to no response from the client/ patient.

What if the doctor does not respond within the guaranteed time?

Your request will be automatically cancelled by the system. If your request is not yet confirmed.

I am not getting any replies from you, what should I do?

Within 24hrs, I’m going to message you and send a confirmation.

It's past my appointment time, is the consultation still going to proceed?

We are going to reschedule it. If the patient/client is not responsive in my messages, the consultation is not going to proceed or reschedule.

How long do I need to wait to get a response to my booking request?

Within 24 hours.

How long does a typical session last?

A typical session lasts around 30 minutes per patient. It can take longer depending on the case and needs of the patient.