Can minors consult with you?

Yes, but parent or guardian consent is required for clients under 18.

Do you accommodate urgent same-day sessions?

If there is an available slot in the app, you may book it. However, urgent or crisis situations are not handled through teleconsultation and require immediate help from emergency or hospital services.

Can I message you via the NowServing app?

Yes, you can send me a message through the NowServing app once I already accepted your appointment. You will receive a reply as soon as possible.

Do you prescribe medications?

No. As a Clinical Psychologist and Counselor, I do not prescribe medications. Only medical doctors and psychiatrists can do so. However, I can issue mental health certificate, psychological report, and conduct psychotherapy, if referred.

Can you give a psychological diagnosis?

Yes. As a licensed Psychologist, I can diagnose with proper clinical interview and psychological assessment. A full diagnostic evaluation requires a comprehensive assessment and testing.

What should I prepare before my session?

Choose a quiet, private space and ensure good connectivity if possible. Think about the main concerns you want to discuss so the session is productive and focused.

Do you issue a Certificate of Consultation?

Yes. I can issue a Certificate of Consultation upon request after the session.

Do you issue medical certificates?

No. Only physicians can issue medical certificates. I can issue mental health-related certificates, but not medical certificates.

Do you issue psychological clearance?

I can issue a psychological clearance only if it is clinically appropriate and the request fits the scope of a consultation (for example, non-forensic and non-fitness-for-duty purposes). Some specialized clearances may require a full psychological evaluation.

Do you offer counseling or psychotherapy?

Yes, counseling/psychotherapy may be offered after the initial consultation or if referred by a psychiatrist.

Can I book you regularly? How often should I schedule sessions?

Yes, you may book consultations whenever needed. Frequency depends on your concerns; some clients prefer monthly check-ins while others schedule only when issues arise. Since this is not psychotherapy, you set the pace based on comfort and need.

Can I book a face to face consultation with you?

No, as I only offer online consultations at this time.

Do you see clients with possible clinical disorders (e.g., anxiety, depression)?

Yes. I can help clarify symptoms, provide psychoeducation, offer strategies, and give a provisional diagnosis, if appropriate. Certain conditions may require long-term therapy or psychiatric care.

Can you help me determine whether I need therapy or psychiatric help?

Yes. Through consultation, I can help clarify what form of support is most appropriate for your situation.

Do you provide Mental Health Certificate?

Yes, when warranted after proper evaluation. The app visit provides a one-time consult/brief counseling and does not automatically include certificates or reports. For official school/work/medical purposes, a separate, assessment may be needed (and, if applicable, psychological testing). Fees are separate and processed outside the app.

Do you work with clients outside the Philippines?

Yes, provided that the client understands that the service will follow Philippine professional standards, ethical guidelines, and applicable regulations. However, if the client is currently residing in a country where psychological practice is regulated and requires local licensure, I may only provide coaching or general supportive services, not formal psychological consultation, psychotherapy, diagnosis, or psychological assessment.

Can you help with self-harm thoughts?

I can talk with you about what you are going through, but active self-harm or suicidal crisis cannot be handled online. Emergency care is required in such cases.

Can I request psychological testing?

Yes, but only if appropriate for online/remote assessment. The purpose, concern, required documents, and assessment tools will be considered first.

How much is psychological testing and assessment?

Rates vary depending on the purpose, requirements, psychological tools, procedures, and documents needed. Please message first so the scope can be reviewed.

Do you provide ADHD screening or assessment?

Yes, ADHD-related screening or initial assessment may be available if appropriate for online setup. Some cases may still require referral for further evaluation.

Do you provide certificates or reports?

Yes, but documents are not automatically issued after consultation. They require clinical basis, appropriate purpose, separate fee, and processing time.

Can I request a consultation summary or recommendations?

Yes, but this is a separate document with an additional fee, since it will be prepared, reviewed, signed, and issued as an official document. If requested, I may provide a Mental Health Consultation Attendance Certificate (Php 300), which indicates that you were seen for consultation on a specific date.

What if I have suicidal thoughts or immediate safety concerns?

Please seek emergency/crisis services, go to the nearest emergency room, or contact urgent psychiatric care. Online consultation is not appropriate for immediate safety concerns.

What if I need to cancel or reschedule?

Please inform at least 24 hours before the session. Late cancellations may be considered a used slot, especially if the schedule can no longer be offered to another client.

What happens if I am late?

The session may still end at the original scheduled time. If there is no communication within the first 15 minutes, the appointment may be marked as a no-show.

What should I prepare before the session?

Please accomplish the informed consent and screening forms before your appointment. I will send these to you via chat once your appointment is paid and confirmed. Ideally, please complete them at least 30 minutes before the session.