How long do I need to wait to get a response to my booking request?

a maximum of 24 hours

The name/address/birthday on the prescription has a spelling error, how do I correct this?

Please send a message to me so we can update our records and resend you a correct document.

What if the doctor does not respond within the guaranteed time?

Your request will be automatically cancelled by the system after a guaranteed time of 24 hours

How long does a typical session last?

A typical session lasts around 15 - 20 minutes per patient. It can take longer depending on the case and needs of the patient.

Do I need to pay first to get an appointment?

Yes, you will have to pay the fee before I will accept the request for appointment. The consultation fee includes only the following: examining the patient regarding the complaint, giving the correct diagnosis, and giving the appropriate management/prescription. There will be additional fees charges to you for any additional services offered during the consultation.

Can I book a schedule today?

Yes. As long as there is an available schedule, requests for appointments will be immediately accommodated.

Can I message you on your social media accounts?

Please keep all consult-related questions here on this platform. For any new concerns, please book another appointment.

Can I book a face to face consultation with you?

Yes

Which HMO's/Healthcards do you accept?

Yes, I accept the following: yes. Parrenas ENT clinic accepts the following maxicare, caritas, philcare,carehealth plus, cocolife, generali pilipinas

Do you issue Medical Certificates?

YES

Can I message you via the NowServing app?

Yes, you can send me a message through the NowServing app once I already accepted your appointment. You will receive a reply as soon as possible.