What can I expect from the session?

Each session offers a safe and supportive space centered around you—your experiences, your pace, and your personal journey. Whether you're new to therapy or returning after some time, we’ll begin by understanding what brings you here and what you hope to explore or work through. Sessions can vary—some may be calm and reflective, while others might feel more focused and goal-oriented. There’s no pressure to have all the answers; we’ll navigate things together, step by step. As your therapist, my role is to help you make sense of what feels confusing, to bring clarity to what feels heavy or overwhelming, and to support you in finding direction and understanding. Growth takes time, so I invite you to be kind and patient with yourself throughout this process. Please note: the therapeutic approach I use will be tailored to your specific concerns and needs.

How long do I need to wait to get a response to my booking request?

During the psychologist's scheduled working hours, especially when she is in a session, please allow up to 1-2 hours for a response. On days off, anticipate a reply within the day.

Do you issue Medical Certificates?

Yes, I issue mental health certificates. This document, affixed with my signature, is provided for specific and valid reasons after a consultation.

Attendance Guidelines: No-Show Policy

Clients have a 15-minute grace period from the scheduled session start time. Failure to attend within this window will result in the session being marked as a "no-show," and no refunds will be provided. This policy aims to optimize scheduling efficiency and maintain the integrity of our appointment system. Clients are encouraged to communicate any potential delays promptly to explore alternative arrangements.

Cancellation and Rescheduling Policy

For pre-scheduled appointments made days in advance, kindly request rescheduling at least 3-4 hours before the scheduled time. If you've booked a same-day walk-in appointment, please inform us 3-4 hours prior to the session. Failure to provide this notice will result in forfeiture of payment. Your cooperation is appreciated, as it allows us to manage our schedule effectively and respects the time of both the psychologist and other clients seeking appointments. Thank you for your understanding. For further questions, please don't hesitate to reach out.

Non-Refundable Policy for Booked Appointments

After the acceptance of the consultation request and the mutual agreement on a scheduled date and time between the psychologist and client, any cancellation by the client is non-refundable. The psychologist will then establish a schedule that accommodates the availability of both the psychologist and the patient.