What should I expect during my first consultation?

Your first consultation is a safe, supportive space where we can get to know each other and explore what brings you in. I’ll be asking about your current concerns, emotional well-being, personal history, and other factors that may be affecting your mental health. This session typically lasts around 45-60 minutes, and it may include: • A gentle and structured psychosocial interview • Exploring your symptoms, thought patterns, and stressors • Understanding your family and medical background • Discussing any previous mental health care • Collaboratively setting goals for treatment and recovery At the end of the session, I may provide an initial impression or diagnosis, and we’ll talk about possible next steps — whether that includes therapy, medication, or both. For some cases, a follow-up visit may be needed before finalizing a treatment plan or issuing documents like medical certificates. My goal is to create a space where you feel heard, understood, and supported.

Is it normal to feel nervous before a psychiatric consult?

Absolutely. It’s completely normal to feel anxious or unsure before opening up — especially if this is your first time seeking help. You are not alone, and you’ll never be judged here. My approach is always compassionate, collaborative, and at your own pace.

I’m not sure if I should book an appointment — what if I’m just overthinking?

It’s completely okay to feel unsure. Many people hesitate before booking their first consult — and that’s a very human experience. You don’t need to have everything figured out or feel like your situation is “severe enough.” If something’s affecting your daily life, emotions, sleep, focus, or relationships, it’s worth talking about — even just to explore. This is a safe, non-judgmental space where you can take things one step at a time. You’re welcome here, exactly as you are.

Do you offer therapy, or just medication?

I provide both psychiatric assessment and supportive therapy, depending on your needs. Not everyone needs medication — and some benefit from talk-based interventions or a mix of both. We’ll explore what works best for you.

Will I be seen immediately if I have an urgent concern?

This platform is intended only for NON-URGENT concerns. If you are experiencing an URGENT situation or EMERGENCY — such as, but not limited to: suicidal thoughts, self-harm, risk of harm to self or others, or life-threatening side effects — please proceed immediately to the EMERGENCY ROOM of a hospital with psychiatric services. Hospitals in Metro Manila with psychiatric services include, but are not limited to: • University of Santo Tomas Hospital (UST) • University of the East Ramon Magsaysay Memorial Medical Center (UERM) • Makati Medical Center (MMC) • The Medical City (TMC) • National Center for Mental Health (NCMH) • Philippine General Hospital (UP-PGH) • V. Luna Medical Center • Veterans Memorial Medical Center (VMMC) • Quirino Memorial Medical Center (QMMC) • East Avenue Medical Center (EAMC)

Can I book a schedule today?

Yes, you can book a schedule today — however, booking does not guarantee a same-day consultation. All appointments are subject to approval and may be confirmed within 24–48 hours.

Can I cancel my appointment?

Yes, cancellations are allowed, but please inform us at least 24 hours before your scheduled appointment. ⚠️ Appointments not cancelled within the 24-hour window are considered confirmed and are non-refundable.

Is this confidential?

Yes. Everything discussed during the session is kept strictly confidential, unless there is a risk of harm to yourself or others — in which case I may need to act to keep you safe. Your privacy and dignity are always respected.

Do you issue Medical Certificates?

Yes, I issue medical certificates for an appropriate fee. However, please note that certificates are usually issued after two or more consultations, especially when required for medical clearance, fitness-to-work, or academic requirements.

Can I message you via the NowServing app?

Yes, you may send me a message through the NowServing app. I encourage patients to use this as the main channel for communication, as it helps keep all messages secure and organized. Alternatively, you may reach me at: 📧 mdeleonmdpsychiatry@gmail.com 📌 Please note that messages are only entertained during office hours. For any EMERGENCY that requires IMMEDIATE ATTENTION, please proceed to the Emergency Room of a hospital with psychiatry services.

Do you still have questions?

✨ Feel free to message me through the NowServing app or email (mdeleonmdpsychiatry@gmail.com). I’m happy to help you take the first step — no pressure, no judgment.