Do I need to pay first to get an appointment?

For virtual consultations, a payment must be made prior to the acceptance of your request. Once your payment is confirmed, our office will contact you with further instructions and details about your upcoming consultation.

How do I prepare for my online consultation?

To ensure a smooth and efficient online consultation, please submit the following before your scheduled appointment: 1) Clear, well-lit photos of the affected areas. Include multiple images showing close-up views and different angles. Photos that are dark or unclear may need to be retaken. 2) A complete list of medications and skincare products you are currently using or have previously applied to the affected area. 3) Laboratory requests should also be sent in advance

How to take pictures prior to the teleconsult?

Photo Guidelines for Skin Concerns: 1) Take photos in a well-lit area with natural or bright lighting. 2) Capture multiple images of the affected area, including both close-up and wide shots that show the surrounding skin. 3) If the issue is on your face, please remove any makeup before taking the photos. 4) Ask someone to help photograph hard-to-reach areas, if needed. 5) Use the back camera of your phone (not the front/selfie camera) for higher-quality images.

Which HMO's/Healthcards do you accept?

We are not accredited by any Health Medical Organization (HMO).

Do you issue Medical Certificates?

A medical certificate will only be provided if a valid medical condition is diagnosed during consultation. An additional charge of P300 will apply for the issuance of the certificate. Please note that medical certificates will be issued only for specific valid reasonsand with respect to the diagnosed medical condition.