Can I book a consultation for a minor (below 18 years old)?

The sessions offered through this platform are primarily intended for adults or individuals of legal age. If you wish to book a consultation for a minor, please contact me first before scheduling, as I generally do not accept minor clients through this platform. Exceptions may be considered on a case-by-case basis. If the consultation is for a minor, the appointment should be booked under the minor's name and details, not the parent's. The parent or legal guardian may use their own NowServing account to make the booking, but they should indicate the actual patient's information during the booking process. A NowServing account allows multiple patient profiles to be created under a single account. For clients below 18 years old, the presence and consent of a parent or legal guardian will also be required as part of the consultation process.

Rescheduling Policy

Can I reschedule my appointment? Yes. If you are unable to attend your scheduled appointment, you may request to reschedule, subject to schedule availability. Is there a rescheduling fee? Yes. A ₱400 rescheduling fee applies to all confirmed appointments. The fee must be settled before a new appointment can be confirmed. How do I request to reschedule? Please message me on NowServing. We will assist you in arranging the next available schedule after the rescheduling fee has been settled. What if I miss my appointment? Clients who do not join the session within 15 minutes of their scheduled appointment time will be considered a no-show. A ₱500 no-show fee will apply before another appointment can be scheduled.

Do I need to pay first to get an appointment?

Yes.The consultation fee must be paid before your appointment is confirmed. It covers your scheduled psychological consultation, including discussing your concerns, an initial assessment, and appropriate recommendations. Additional fees may apply for services such as psychological assessments, reports, certificates, or other requested services.

Can I book a schedule today?

Appointment requests are accommodated based on schedule availability. If your preferred schedule is already fully booked, I will offer the next available date and time. Should the alternative schedule not work for you, you are free to consult with another mental health professional. If your appointment request is not accepted within the platform's specified response period, it will be automatically cancelled by the system. Please note that this platform is not intended for emergency or crisis situations. If you or someone else is in immediate danger or requires urgent mental health assistance, please proceed to the nearest emergency room, contact your local emergency services, or contact an available mental health crisis hotline immediately.

Can I book a face to face consultation with you?

Yes. Face-to-face consultations are available by appointment. To schedule an in-person session, you may send me a message through this platform or visit our website at inxpirelivesph.com. Consultations are held at Gems Plaza, Antipolo, by appointment only.

Do you issue Medical Certificates?

As a psychologist, please note that I do not issue medical certificates. Instead, I provide psychological reports, psychological assessment documents, or psychotherapy certificates when clinically indicated. If a formal document with my signature is required, the fee will be discussed during the session. Please note that these documents are issued only for valid clinical reasons and after a proper consultation or assessment. You may also discuss your specific need during the session.

Which HMO's/Healthcards do you accept?

No, I am not accept any HMO.

How long does a typical session last?

A typical consultation session lasts 45 to 60 minutes. To ensure that all clients receive the time they have scheduled, sessions are strictly limited to this duration, as appointments are often scheduled back-to-back and other clients may be waiting for their sessions. If additional time or follow-up support is needed, you may book another appointment to continue the discussion.

How long do I need to wait to get a response to my booking request?

Booking requests are typically reviewed within 24–48 hours, and I will respond as soon as I am able. Response times may be longer during weekends, holidays, or when I am off duty. Rest assured that I make every effort to review and respond to all booking requests as promptly as possible.

Can I message you via the NowServing app?

Yes, you can send me a message through the NowServing app once I already accepted your appointment. You will receive a reply as soon as possible.