We all know that a lot of doctors are resistant to adopting electronic medical records. It’s understandable because things already work fine for them. Some know that it can be useful anyway but also look at it as extra work to implement, something scary to learn, or just don’t like the idea of patient records […]

Let’s get one thing straight right now: patient care is not reducible to customer service. There will always be times when what is medically best for a patient may not be what he wants. When this is the case, good (perhaps even ethical) patient care can go against good customer service. That said, customer service […]

We just showed you how to implement SeriousMD as your practice’s EMR solution. Now we have to talk about the challenges you face after launch. The first thing to remember about EHR implementation is that it can be a drawn-out process. In some senses, it might not even be one that really ends. Post-launch, any […]

Do you consider yourself a mobile physician? Chances are, you already use at least one portable gadget when dealing with your practice. Thanks to advances in portable technology, medical professionals can now help patients outside clinics better than ever. This benefits physicians themselves too. For one, it gives them access to even more patients than […]